Returns & Exchanges
Returns Policy At LS Candles, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
1. Returns: • We accept returns within 30 days of the original purchase date. • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds: • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. • If your return is approved, we will initiate a refund to your original method of payment.
3. Shipping: • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Contact Us: • If you have any questions about how to return your item to us, contact our customer service team at email@example.com.
Please ensure that you include your order number and reason for return when contacting us about a return.